Where Elegance Meets Excellence
Thank you for shopping with Karyzma Hair. We prioritize secure delivery, fast processing, and exceptional customer care to ensure a smooth purchasing experience.
All orders ship from the United States and are processed quickly to support timely, reliable delivery.
🚚 SHIPPING POLICY
📦 Shipping Carrier
We exclusively ship with UPS.
Please note: UPS cannot deliver to P.O. Boxes.
A valid street address is required at checkout.
🕒 Order Processing & Delivery
Processing Time:
Orders are processed within 24 hours, Monday through Saturday, to ensure fast and efficient fulfillment.
Every order is carefully prepared to maintain quality and presentation standards.
Delivery Time:
Delivery times vary based on your location and selected shipping method.
Tracking:
Tracking information is emailed once your order has shipped.
Signature Requirement:
A signature is required for orders over $100.
A signature is not required for accessories or orders under $100, helping keep shipping costs lower.
📍 Shipping Methods (After Processing)
After processing, the following UPS shipping methods are available:
- UPS Express: 1 to 3 business days
- UPS Standard: 2 to 4 business days
- UPS Economy: 3 to 8 business days
⚠️ Important Information
Processing and shipping times may be extended during holidays, sales, or high-volume periods.
Refused or undeliverable packages are the customer’s responsibility for return shipping costs.
International customers are responsible for import taxes and duties.
For guaranteed or expedited delivery, please contact us before placing your order.
📍 Address & Payment
Orders cannot be canceled or modified once confirmed.
Please ensure your shipping address is accurate and matches your payment method.
All payment methods must reflect the correct billing address.
💰 RETURN POLICY
At Karyzma Hair, we want your experience to feel confident and supported. Please review the following return guidelines carefully.
1. Eligibility
Return requests may be made within 14 days of delivery, not purchase date.
2. Return Requirements
To qualify for a refund:
- Items must be unused, unworn, and in original packaging
- Due to hygiene standards, opened or installed hair products cannot be returned
3. Refund Conditions
Refunds are issued to the original payment method.
Once your return is received and inspected, refund processing takes 5 to 7 business days.
The time it takes for funds to appear may vary depending on your bank.
4. Non-Returnable Items
Refunds are issued to the original payment method.
Once your return is received and inspected, refund processing takes 5 to 7 business days.
The time it takes for funds to appear may vary depending on your bank.
Non-Returnable Items
For sanitary reasons, the following items cannot be returned once opened:
- Wigs
- Bundles
- Closures and Frontals
- Adhesives
- Accessories removed from packaging
- Custom colored or custom sized orders
Clearance, sale, and discounted items are final sale.
5. How to Start a Return
Please contact our Customer Care Team:
📧 customercare@karyzmahair.com
📞 704-810-2141
Include:
- Order number
- Proof of purchase
- Reason for return
Once approved, return items to:
Karyzma Hair LLC
6012 Bayfield Drive, Suite 333
Concord, NC 28027
Customers are responsible for return shipping unless the error is on our part.
✨ Need Help?
Our Customer Care Team is here to assist with product questions, recommendations, and order support.
📧 customercare@karyzmahair.com
📞 704-810-2141